Arakan

For companies

ComplyYour compliance managerGovernGovernance and board compliance

For firms serving clients

OnboardClient onboarding (KYC/CDD)ShieldClients' regulatory complianceLedgerClients' FTA complianceBecome an Arakan adviserGet clients through Arakan

For setting up

ScoutPlanning your UAE setupAtlasUAE setup reference

Screening, rules and records

VerifySanctions and PEP screeningLexaraUAE rulebook libraryVaultStatutory records storageScopeWhat applies to you
Free guidesFree zonesBusiness activitiesUAE laws and rulebooksRegulatory updates
Find the right appAll apps

Watch

Explainer videos and demosThe rules as steps, and Arakan at workLexara AcademyDFSA and VARA masterclasses

Read

Tax and compliance glossaryBriefingsCompliance scenariosLexara WeeklyThe week in UAE regulation

Use Arakan

In your AI assistantClaude, ChatGPT, CopilotHelp centreGuides for every app
All resources
Pricing
Sign inStart free
LexaraUAE law
Laws and rulebooksRegulators
UAE Corporate Tax lawUAE AML regulationsVARA regulationsDFSA rulebookADGM FSRA regulations
UpdatesWeeklyAcademy
Search the library

In Lexara · UAE law

Laws and rulebooksRegulators
Topics
UAE Corporate Tax lawUAE AML regulationsVARA regulationsDFSA rulebookADGM FSRA regulations
UpdatesWeeklyAcademy
Apps

For companies

ComplyGovern

For firms serving clients

OnboardShieldLedgerBecome an Arakan adviser

For setting up

ScoutAtlas

Screening, rules and records

VerifyLexaraVaultScope

Free guides

Free zonesBusiness activitiesUAE laws and rulebooksRegulatory updates
Find the right appAll apps →
Learn

Watch

Explainer videos and demosLexara Academy

Read

Tax and compliance glossaryBriefingsCompliance scenariosLexara Weekly

Use Arakan

In your AI assistantHelp centre
All resources →
Pricing
Start freeSign in
UAE federal government · Rulebook
Consumer Protection Executive Regulations (CR 66/2023)

Consumer Protection Executive Regulations (CR 66/2023)chapter by chapter

Every article with a plain-English summary, and answers to your questions cited to the exact article.

Search the library Ask a regulatory question

Free to start · 7,000+ articles indexed · AI-cited answers

12

Articles

1

Chapters

UAE

Issuing authority

AI

Cited answers from article text

Consumer Protection Executive Regulations (CR 66/2023) is one of the rulebooks issued by the UAE federal government. For compliance officers, legal teams, and advisors working under this regime, finding the right article quickly matters. Lexara indexes the full text of Consumer Protection Executive Regulations (CR 66/2023) and makes it searchable two ways: full-text and keyword search for rapid lookup, and AI Explorer for natural-language questions answered with citations to the exact article.

Consumer Protection Executive Regulations (CR 66/2023) contents

12 articles in 1 chapters, each with a plain-English summary by Arakan. The full text of every article is in the Laws Browser.

Consumer Protection Executive Regulations

12 articles
  1. Article 31Promotions and discounts

    Providers must obtain a license before announcing discounts and notify consumers of discounts within a week after purchase.

  2. Article 41, Annexes 1-2Administrative penalties

    The Ministry enforces graded administrative penalties for consumer protection violations, including fines and potential licence cancellations for serious breaches.

  3. Articles 3-4, 40Labelling and instructions

    Providers must clearly label products with essential details and ensure e-commerce sites display required information and comply with defect responsibility.

  4. Articles 5, 10Pricing

    Prices must be clearly displayed, with discounts announced, and no extra charges can be applied for credit card payments.

  5. Articles 6, 11, 12Invoices and warranty documents

    Providers must issue detailed invoices and warranty documents to consumers, ensuring all warranty advertisements are backed by actual documents.

  6. Articles 7-8Used goods and advertising

    Used or refurbished goods must be clearly labeled as such, and advertising must not mislead about product characteristics or terms.

  7. Articles 13, 19, 25-29Warranty performance and defects

    Warranty is effective from receipt of goods, requiring documentation for repairs and allowing returns for defects within 30 days.

  8. Articles 14-18Spare parts and maintenance

    Providers must deliver spare parts within specified timelines and display maintenance information in Arabic at outlets and online.

  9. Articles 20-22Defect notification and recall

    Providers must immediately halt sales, notify authorities and consumers of defects, and offer remedies within 24 hours of discovery.

  10. Articles 23-24Recall timing and reporting

    Businesses must notify the authority and consumers within 24 hours of safety-related recalls; detailed reports are required within 30 days.

  11. Articles 32-34Monopolistic practices and unfair terms

    Providers cannot engage in discriminatory practices, unfair contract terms, or monopolistic behavior, including price-fixing or imposing unwarranted compensation.

  12. Articles 35-39Complaints, testing and seizure

    Consumer complaints are recorded, goods tested with results notified within designated timeframes, and potentially harmful products may be temporarily seized.

What Consumer Protection Executive Regulations (CR 66/2023) covers

Consumer Protection Executive Regulations (CR 66/2023)'s 24 indexed articles break down by obligation type as follows.

Legal / Customer Operations — 20 articles

Legal / Quality — 4 articles

Topics covered

Consumer Protection Executive Regulations (CR 66/2023) spans the following regulatory topics, as tagged by Lexara.

consumer protection

retail

e commerce

AI Explorer: ask a question about Consumer Protection Executive Regulations (CR 66/2023)

Instead of reading through Consumer Protection Executive Regulations (CR 66/2023) article by article, Lexara's AI Explorer lets you ask a question in plain English and get a cited answer — with the specific article referenced.

Ask in plain English — no need to know the article number in advance

Every answer cites the specific article it draws from, with a direct link

Responses include the relevant article text, not just a paraphrase

Cross-reference Consumer Protection Executive Regulations (CR 66/2023) against other UAE federal government rulebooks in a single query

How Lexara works

Laws Browser

Browse the full article corpus for any UAE authority. Filter by law, chapter, or topic tag.

Full-text search

Keyword and semantic search across 7,000+ indexed articles from 20+ UAE regulators.

AI Explorer

Ask a regulatory question in plain English. Get a cited answer grounded in the actual statutory text.

Trigger layer

Structured deadline data per article — event type, offset, recurrence. No manual calendar parsing.

Common questions

What is Consumer Protection Executive Regulations (CR 66/2023)?

Consumer Protection Executive Regulations (CR 66/2023) is issued by the UAE federal government. It has 12 articles across 1 chapters.

What does Consumer Protection Executive Regulations (CR 66/2023) cover?

It is organised into: Consumer Protection Executive Regulations.

Who issues Consumer Protection Executive Regulations (CR 66/2023)?

The UAE federal government. Always check the authority's official publication for the binding text.

Can I search Consumer Protection Executive Regulations (CR 66/2023) and ask questions about it?

Yes. Lexara searches the full text of all 12 articles and answers plain-English questions with a citation to the exact article.

Source and use

Laws and regulations are issued and published by the relevant UAE authorities; always rely on the official text. Summaries on this page are for information only and are not legal advice.

The selection, arrangement and summaries of this library are Arakan's own work and are protected under UAE Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights. Automated scraping, bulk copying or republishing of this content without Arakan's written permission is prohibited and may be an offence under UAE Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes. See the Terms of Service, Section 5.

Need help complying with Consumer Protection Executive Regulations (CR 66/2023)?

Leave your details and a compliance adviser who works with Consumer Protection Executive Regulations (CR 66/2023) will call you back. There's no charge to ask.

Read Consumer Protection Executive Regulations (CR 66/2023) in the Laws Browser

All 12 articles in full, with step-by-step guidance and deadlines. Free to start.

Search the library

Free to start · No credit card required

Arakan Lexara Weekly

The week in UAE regulation, every Monday.

Key developments and what they mean, what firms are asked to do, and the deadlines coming up — from the DFSA, FSRA, VARA, CBUAE, FTA and more. Read the latest

One email a week. Unsubscribe with one click. We'll ask you to confirm first.

Read every article of Consumer Protection Executive Regulations (CR 66/2023) →All UAE federal government rulebooks →
Arakan

UAE compliance, from company setup to filing — for UAE companies and the firms that serve them. 11 apps on one company record.

Platform

  • Product
  • Solutions
  • All apps
  • Use in Claude, ChatGPT, Copilot
  • Explainers and demos
  • Help centre
  • Start free
  • Pricing
  • Security
  • Careers

Resources

  • Briefings
  • Tax and compliance glossary
  • Compliance scenarios
  • Free zone guide
  • Jurisdiction guide
  • Academy and certification

Free tools & guides

  • Free zone rules and tax
  • Free zone costs and visas
  • Mainland licence activities
  • Business activity look-up
  • Laws and rulebooks
  • Regulators
  • Regulatory updates
  • Arakan Lexara Weekly

Legal

  • Privacy Policy
  • Terms of Service

11 apps

Comply

Your compliance manager

Govern

Governance and board compliance

Onboard

Client onboarding (KYC/CDD)

Shield

Clients' regulatory compliance

Ledger

Clients' FTA compliance

Scout

Planning your UAE setup

Atlas

UAE setup reference

Verify

Sanctions and PEP screening

Lexara

UAE rulebook library

Vault

Statutory records storage

Scope

What applies to you

Business setup by activity

All 2,100+ activities
Trading & ServicesManufacturingReal Estate & Business ServicesPersonal & Social ServicesTransport, Storage & LogisticsConstruction & ContractingFinancial ServicesVirtual AssetsHealth & Social WorkEducationAgriculture & FishingProfessional & Technical ServicesAccommodation & Food ServicesMining & QuarryingUtilities & Energy
Free zone setup costsFree zone price indexSetup cost calculatorMainland vs free zoneWhich zones permit your activity

UAE free zones by emirate

View all
Dubai
DMCCDIFCJAFZADAFZADSODWCDICDubai Media CityDHCCIFZAMeydanDSCDPCDKPDOCDSPD3DIACDCCDubai Maritime CityDWTCGDP
Abu Dhabi
ADGMKEZADMCFZtwofour54ADAFZICADAAIAFZ
Sharjah
SPCSHAMSHFZASAIFSRTIPSHCC
RAK
RAKEZRAK DAO
Ajman
ACMFZAFZAMC
Fujairah
FOIZFCCFFZ
UAQ
UAQIZUAQ FTZ

© 2026 Arakan. DIFC, Dubai, UAE.

Arakan-managed document storage: AWS me-central-1 (UAE).